Privacy and Cookie Policy

The following privacy policy, which applies to the use of our website and the services offered therein, informs you about the collection of personal data during your browsing. By using this website, you consent to the processing of your personal data in accordance with this privacy policy.

Legal Information

This website is published by Quavitae Rive Gauche SA, registered under commercial number CHE-410.784.948.

To contact us, please send us an email at dialyse@quavitae.ch, or call us at 022 839 34 74.

Hosting

The site is hosted by Infomaniak, whose registered office is located at Rue Eugène-Marziano 25, 1227 Geneva. You can contact them at 022 820 35 40.

Data Collection and General Information

We collect data and information that you voluntarily provide to us via our online services, for example when you use contact forms. Each time you visit the website, a series of general data and information is collected and then recorded in the server log files. The collected data may include (i) the types of browsers and versions used, (ii) the operating system used by the accessing system, (iii) the date and time of access to the website, (iv) an IP address (Internet Protocol), (v) the internet service provider of the accessing system, and (vi) other similar data and information serving to protect our IT infrastructure in case of attacks.

Use of Data and Collected Information

The collected data and information may be used for:

  • Personalize your experience and meet your individual needs;
  • Improve our website;
  • Ensure the sustainable operation of our IT infrastructure and the technical aspects of our website;
  • Provide necessary information to criminal prosecution authorities in case of cyberattack;
  • Improve our support services;
  • Administer a contest, promotion, or survey

Furthermore, we may analyze this data and information for statistical purposes and to improve the data protection and security of our IT infrastructure.

Data Retention

Your personal data is retained for as long as required to meet our contractual obligations or other purposes for which we process the data, all in accordance with legal data retention and documentation regulations. We will consider legal and ethical requirements for retaining information.

Cookies

Our website uses cookies. Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide a better user experience, and analyze what works and where it needs improvement. Some cookies are temporary and are deleted after your visit, while others may be retained to recognize visitors on their subsequent visits.

Communication Channels

The website contains certain information allowing for quick electronic contact and immediate communication, which also includes a general email address. If you contact us through the communication channels offered on our website, your contact details and content will only be used to process and respond to your request.

Confidentiality

We are the sole owners of the information collected on this site. Your personally identifiable data will not be sold, exchanged, transferred, or given to any other company for any reason, without your consent, except for the express purpose of fulfilling a request, such as sending mail.

Data Protection

Quavitae Rive Gauche SA has taken reasonable precautions to protect your personal data against unauthorized access and misuse. These protective measures encompass IT and network security solutions, along with organizational procedures.

Rights Under Data Protection Legislation

You have the right to exercise your data protection rights at any time, including to request information about the data we have stored about you, for its rectification, deletion, or to object to its processing.

Amendments

We reserve the right to amend this privacy policy at any moment without prior notice. The current version, published on our website on August 7, 2023, is the effective one. Therefore, we recommend periodically reviewing this privacy policy.